Burch M
South Lincolnshire Health Authority, UK.
Int J Health Care Qual Assur. 1993;6(3):24-32. doi: 10.1108/09526869310038479.
Describes the authority's strategy, recording system, visiting programme, and guide to monitoring. Describes four developments in detail which South Lincolnshire's review of its quality monitoring approach has stimulated. The strategy identifies three levels of monitoring activity: an overview, a means of identifying when closer monitoring is indicated, and causes for concern; a selective view, a means of assessing the severity of causes for concern; and an investigative view, to examine and identify solutions to confirmed problems. Explains how the strategy identifies corporate responsibility for quality monitoring, and how this may be achieved; how the "monitoring matrix" enables a comparative overview of each provider's compliance to purchaser standards. An up-to-date record of progress on individual standards is constantly available. Quality monitoring visiting can be hit or miss. The South Lincolnshire approach attempts to minimize this through the management of the visit and the use of a pocket guide to monitoring. The guide's objective is to provide a practical guide to monitoring. An attempt has also been made to unveil some of the mystique surrounding quality.
介绍了当局的策略、记录系统、访问计划和监测指南。详细描述了南林肯郡对其质量监测方法的审查所引发的四个发展情况。该策略确定了三个监测活动级别：一个概述，用于确定何时需要进行更密切监测以及关注原因的方法；一个选择性视图，用于评估关注原因的严重程度；以及一个调查性视图，用于检查并确定已确认问题的解决方案。解释了该策略如何确定质量监测的企业责任以及如何实现这一点；“监测矩阵”如何能够对每个供应商符合采购商标准的情况进行比较概述。可随时获取关于各个标准进展情况的最新记录。质量监测访问可能会有好有坏。南林肯郡的方法试图通过对访问的管理和使用监测袖珍指南来尽量减少这种情况。该指南的目标是提供一份实用的监测指南。还试图揭开一些围绕质量的神秘面纱。
