Norman I J, Redfern S J
Department of Nursing Studies, King's College, London.
Int J Health Care Qual Assur. 1993;6(5):5-12. doi: 10.1108/09526869310045804.
Describes alternative approaches to quality assurance in nursing and traces the historical shift from one approach to the other; quality as inspection to quality as opportunity. Early proselytizing approaches were superseded by an emphasis on quantitative measurement and attempts at "objective" evaluation which involved the development of the generic audit. More recently, the move has been towards locally developed audit and standard setting.
描述了护理质量保证的替代方法，并追溯了从一种方法到另一种方法的历史转变；从质量检查到将质量视为机遇。早期的劝诱方法被对定量测量的强调以及“客观”评估的尝试所取代，后者涉及通用审计的发展。最近，趋势已转向本地制定的审计和标准设定。
