Stone D L
Scheur Management Group, Inc., Newton, MA.
Manag Care Q. 1994 Winter;2(1):77-9.
This critique indicts the health maintenance organization (HMO) for failure to respond to its most basic marketplace, partnership, and business obligations. Management competence is to blame; selective contracting, product development, and standardized practice patterns are nonexistent. It will be difficult for this HMO to become appropriately focused and action oriented rapidly.
