Bellaire D R
APM Incorporated Management Consultants, San Francisco, CA.
Top Hosp Pharm Manage. 1994 Apr;14(1):7-16.
Patient-centered work restructuring reduces costs and improves quality by helping hospitals make better use of high-skilled professionals in an environment that requires few non-valued activities in fulfilling patient clinical and support needs. Described in this article are the critical elements of core process reengineering, several principles of patient-centered care, the implications for pharmacy, and the pharmacist's role in the new environment. The goal is to increase the amount of time pharmacists spend in clinical decision making, education, and monitoring to help expedite patient recovery, shorten lengths of stay, and improve utilization effectiveness.
以患者为中心的工作重组通过帮助医院在满足患者临床和支持需求时减少非增值活动的环境中更好地利用高技能专业人员，从而降低成本并提高质量。本文描述了核心流程再造的关键要素、以患者为中心的护理的若干原则、对药学的影响以及药剂师在新环境中的作用。目标是增加药剂师在临床决策、教育和监测方面花费的时间，以帮助加快患者康复、缩短住院时间并提高利用效率。
