Ramirez O, Lawhon J
Spohn Hospital, Corpus Christi, TX.
Clin Lab Manage Rev. 1994 Mar-Apr;8(2):130-41.
How quickly do you turn around "STAT" laboratory requests? Do delays in processing STATS cause delays in deciding patient treatment protocols? Do these delays increase your patient's length of stay? The authors describe a situation in which morning STATS were delayed because of a large volume of patient requests. This article looks at the use of continuous quality improvement tools to improve this persistent laboratory problem. It explains FOCUS-PDCA, the method, and describes its application to reduce total STAT requests from 37% to 27% and to improve their turnaround time by 67%.
你们处理“紧急”实验室申请的速度有多快？处理紧急申请的延迟会导致确定患者治疗方案的延迟吗？这些延迟会增加患者的住院时间吗？作者描述了一种情况，即由于大量患者申请，早晨的紧急申请被延迟。本文探讨了使用持续质量改进工具来解决这个长期存在的实验室问题。它解释了FOCUS-PDCA方法，并描述了其应用，将紧急申请总量从37%减少到27%，并将周转时间提高了67%。
