Spiers J
Brighton Health Care NHS Trust.
Health Manpow Manage. 1994;20(2):33-4. doi: 10.1108/09552069410060076.
Discusses the need for cultural change in the NHS and the need to nurture a performing organization that uses outcome measures to improve service delivery. Considers Investors in People and BS 5750 as two iconographic signposts that could help to achieve successful change by introducing targets and incentives that involve staff and patients.
