Luttman R J, Siren P B, Laffel G L
Brigham and Women's Hospital, Boston, MA.
Qual Manag Health Care. 1994 Summer;2(4):44-53.
To achieve unprecedented levels of performance, health care organizations may have to redesign the process by which they generate performance-related information and redefine the content of the information itself. In this article, we suggest several principles for accomplishing these objectives.
为了实现前所未有的绩效水平，医疗保健组织可能不得不重新设计生成与绩效相关信息的流程，并重新定义信息本身的内容。在本文中，我们提出了实现这些目标的若干原则。
