Lawthers A G, Palmer R H, Banks N, Garnick D W, Fowles J, Weiner J P
Harvard School of Public Health, Harvard University, Boston, MA.
J Ambul Care Manage. 1995 Jan;18(1):56-72. doi: 10.1097/00004479-199501000-00007.
This article presents our principles for developing performance measures to assess the quality of ambulatory care. The measures were developed as part of a project for developing and evaluating methods to promote ambulatory care quality (DEMPAQ). We describe our design for the performance measures, present examples of the DEMPAQ review criteria, and show the formats we used to feed back information to physicians. We conclude by presenting the results of our appraisal of the performance measures showing how evaluation can aid in the interpretation of measurement findings.
本文介绍了我们制定用于评估门诊护理质量的绩效指标的原则。这些指标是作为一个开发和评估促进门诊护理质量方法的项目(DEMPAQ)的一部分而制定的。我们描述了绩效指标的设计,给出了DEMPAQ审查标准的示例,并展示了我们用于向医生反馈信息的格式。我们通过展示绩效指标评估结果来得出结论,表明评估如何有助于对测量结果的解读。