Shaughnessy P W, Crisler K S, Schlenker R E, Arnold A G
Center for Health Policy Research, Denver, CO.
Caring. 1995 Feb;14(2):44-9.
A system of outcome measures of service quality was developed and tested. The findings of this project will provide a framework for moving forward with outcome-based quality improvement in home care. Using outcome measures will permit agencies to analyze their performance in terms of effectiveness of care.
开发并测试了一套服务质量结果测量系统。该项目的研究结果将为推进居家护理中基于结果的质量改进提供一个框架。使用结果测量将使各机构能够根据护理效果来分析其绩效。