Norling R A, Pashley S
Fairview Hospital and Healthcare Services, Minneapolis, MN, USA.
Manag Care Q. 1995 Winter;3(1):11-28.
An organization that identifies and behaves in alignment with a set of core values that are widely shaped by its employees and derived from its history can build a deep sense of community. Consequences of deep community are greater levels of trust and organizational commitment that can, in turn, be harnessed to help the organization more successfully adapt to and cope with future challenges. However, to be successful, an organization needs to go beyond mere espousal of core values and make a sustained and systematic effort to take practical steps to strengthen both the core values and the behaviors that generally flow from them.
一个认同并践行一系列核心价值观的组织，这些价值观在很大程度上由其员工塑造并源于其历史，能够营造出强烈的社区感。深度社区感的结果是更高水平的信任和组织承诺，进而可以用来帮助组织更成功地适应和应对未来的挑战。然而，要取得成功，一个组织需要不仅仅停留在对核心价值观的宣扬上，而是要做出持续、系统的努力，采取切实可行的措施来强化核心价值观以及通常由此衍生出的行为。
