Stout G
J Healthc Resour Manag. 1995 Feb;13(2):17-22.
When it opens in April 1997, Genesys Health Park (Grand Blanc Township, MI) will be one of the first US hospitals to offer patient-focused care from the ground up. Located on a 480-acre wooded site, south of Flint and northwest of Detroit, this new hospital will take a holistic, personal approach to treating patients while attempting to keep area residents healthy during their life span. The personal touch afforded by Genesys is evident from a patient's first contact. During a typical 4-day hospital stay, most patients see up to 60 caregivers. At Genesys, through hospital design, technological innovation, and cross-trained employees, a patient will see only 12 caregivers, improving patient care by 60% while cutting personnel costs 30%. This is just one facet of putting the patient first that will be used at this hospital of the future.
1997年4月开业时，基因斯健康园（位于密歇根州大布兰克镇）将成为美国首批从根本上提供以患者为中心护理的医院之一。这家新医院位于弗林特以南、底特律西北一片480英亩的林地，将采用整体、个性化的方法治疗患者，同时努力让当地居民一生都保持健康。从患者首次接触就能明显感受到基因斯提供的个性化关怀。在通常为期4天的住院期间，大多数患者会见到多达60名护理人员。在基因斯，通过医院设计、技术创新和交叉培训员工，患者只会见到12名护理人员，在将人员成本削减30%的同时，将患者护理质量提高了60%。这只是这家未来医院将采用的将患者放在首位的一个方面。
