Gaddy T, Bechtel G A
College of Public and Allied Health Sciences, East Tennessee State University, Johnson City, USA.
Health Care Superv. 1995 Jun;13(4):54-60.
The purpose of this study was to analyze nonlicensed employee turnover in a long-term care facility using Maslow's hierarchy of needs as a framework. During exit interviews, a convenience sample of 34 employees completed an attitudes and beliefs survey regarding their work environment. Findings were mixed; 39.6 percent of the employees stated positive personal relationships were a strength of the organization, although 24.3 percent resigned because of personal/staff conflicts. Financial concerns were not a major factor in their resignations. The study suggests that decreasing nonlicensed employee stress and increasing their personal satisfaction with patient care may decrease employee turnover.
本研究的目的是使用马斯洛需求层次理论作为框架，分析一家长期护理机构中无执照员工的离职情况。在离职面谈中，34名员工的便利样本完成了一份关于其工作环境的态度和信念调查。结果喜忧参半；39.6%的员工表示积极的人际关系是该机构的优势，尽管24.3%的员工因个人/员工冲突而辞职。经济方面的担忧并非他们辞职的主要因素。该研究表明，减轻无执照员工的压力并提高他们对患者护理的个人满意度，可能会降低员工离职率。
