Application of total quality management to mental health: a benchmark case study.
作者信息
Sluyter G V, Barnette J E
机构信息
Missouri Institute of Mental Health, University of Missouri, St. Louis 63139, USA.
出版信息
J Ment Health Adm. 1995 Summer;22(3):278-85. doi: 10.1007/BF02521123.
PMID:10144462
Abstract
The search for models or "benchmarks" that reflect the successful application of total quality management (TQM) to the mental health field is one that goes largely unrewarded. This article describes a case study of one comprehensive mental health center that has made a serious commitment to the philosophy and principles of TQM and that is reaping significant benefits from that effort.
摘要
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