Wolfe R, Slack T, Rose-Hearn T
Department of Organizational Analysis, Faculty of Business, The University of Alberta, Canada.
Am J Health Promot. 1993 Jan-Feb;7(3):189-98. doi: 10.4278/0890-1171-7.3.189.
The purpose of this study was to determine senior management's rationale for adopting and maintaining worksite health promotion programs and the congruence of this rationale with the program objectives of health professionals who manage the programs.
A multiple case study design was used.
Nine major Canadian organizations which had adopted facility-based health promotion programs were the settings for this study.
Semi-structured interviews (22 conducted) and two questionnaires (36 completed) were the methods used to collect data.
Senior managers involved in program adoption, senior managers responsible for program budgets, and senior health professionals responded to the interviews and questionnaires.
Impetus for health promotion program adoption in the organizations we studied had more to do with tangential issues such as an organization moving to a new facility or having access to unused space than with employee health or organizational performance considerations. The most common program adoption rationale was related to employee recruitment/retention. Program continuance was based on process issues such as participation rates and the quality of activity offerings rather than on health or organizational outcomes. While health professionals and senior management both considered human relations and morale more important than cost savings outcomes, health professionals considered cost savings outcomes more important than did senior management.
It is important for health promotion professionals to develop program objectives which are shared by organizational management. Future program adoptions and maintenance will be influenced by closer analyses of the effect of these programs on organizational performance.
本研究旨在确定高级管理层采用并维持工作场所健康促进计划的基本原理,以及该原理与管理这些计划的健康专业人员的计划目标之间的一致性。
采用多案例研究设计。
九个采用基于设施的健康促进计划的加拿大主要组织是本研究的背景。
半结构化访谈(进行了22次)和两份问卷(36份已完成)是用于收集数据的方法。
参与计划采用的高级管理人员、负责计划预算的高级管理人员以及高级健康专业人员对访谈和问卷做出了回应。
在我们研究的组织中,采用健康促进计划的动力更多地与一些间接问题有关,例如组织迁至新设施或有未使用的空间,而不是与员工健康或组织绩效考虑因素有关。最常见的计划采用理由与员工招聘/留用有关。计划的持续实施基于诸如参与率和活动提供质量等过程问题,而不是基于健康或组织成果。虽然健康专业人员和高级管理层都认为人际关系和士气比成本节约成果更重要,但健康专业人员认为成本节约成果比高级管理层更重要。
健康促进专业人员制定与组织管理层共享的计划目标非常重要。未来计划的采用和维持将受到对这些计划对组织绩效影响的更深入分析的影响。