Desombre T R, Munro L A, Priest R
Department of Management Studies, University of Surrey, Guildford, UK.
Health Manpow Manage. 1995;21(5):21-4. doi: 10.1108/09552069510097129.
A project was undertaken to provide a description of the training needs of agencies who are partners in the provision of care in the community. In developing the research strategy a service design approach was adopted which complied with the design control requirement of the Quality Standard EN ISO 9001: 1994. A questionnaire for self-completion was sent to 25 individuals involved in delivering community care. The findings enabled priorities of joint training to be identified. The findings also enabled training to be suggested for both manager and direct care staff. Demonstrates the need for skill acquisition in a variety of areas. Generally it was indicated by respondents that planning training arising from the project should be multidisciplinary. Enthusiasm for such training was also a feature of the respondents' responses.
开展了一个项目,以描述作为社区护理服务合作伙伴的各机构的培训需求。在制定研究策略时,采用了一种服务设计方法,该方法符合质量标准EN ISO 9001: 1994的设计控制要求。向25名参与提供社区护理的人员发送了一份自填式问卷。研究结果有助于确定联合培训的优先事项。研究结果还为管理人员和直接护理人员提出了培训建议。表明在多个领域都需要获取技能。受访者普遍表示,该项目产生的规划培训应该是多学科的。受访者的回答中还体现出对这种培训的热情。