Robinson E T, Schafermeyer K W
Auburn University, AL 36849, USA.
Pharm Pract Manag Q. 1996 Apr;16(1):72-8.
Cross training is a job design method that can increase the efficiency and effectiveness of a hospital pharmacy department. Although employee satisfaction is often improved, some employees may fear that cross training makes them expendable. Good communication and employee participation are keys to successful implementation of a cross-training program. Methods of implementing cross-training programs and avoiding potential pitfalls are also described.
