DePanfilis D
School of Social Work, University of Maryland, Baltimore 21201, USA.
Adm Soc Work. 1996;20(2):41-59. doi: 10.1300/J147v20n02_04.
Over the past ten years, public child protective services (CPS) agencies have adopted risk assessment systems in an effort to improve the quality of service delivery to children and their families. Various reviews of the impact of these models suggest that they have not lived up to their expectations and have had little or no impact on broad system indicators of service delivery. Foremost among the findings of existing studies is that these models have not been implemented and used as intended. The risk assessment field has not taken advantage of theoretical principles suggested by the organizational change literature. The researcher applies Lewin's Force Field Analysis to identify the forces for and against effective implementation of risk assessment systems in public agencies. The author suggests that lessons from theory could improve the effectiveness of the implementation of change in CPS agencies.
在过去十年中，公共儿童保护服务（CPS）机构采用了风险评估系统，以努力提高为儿童及其家庭提供服务的质量。对这些模式影响的各种审查表明，它们并未达到预期效果，对服务提供的广泛系统指标几乎没有或没有产生影响。现有研究的主要发现是，这些模式并未按预期实施和使用。风险评估领域尚未利用组织变革文献提出的理论原则。研究人员应用勒温的力场分析来确定公共机构中支持和反对有效实施风险评估系统的力量。作者认为，从理论中吸取的经验教训可以提高儿童保护服务机构变革实施的有效性。
