Dattalo P
School of Social Work, Virginia Commonwealth University, Richmond 23284, USA.
Adm Soc Work. 1997;21(2):55-75. doi: 10.1300/J147v21n02_04.
Case typologies can help to delineate client problems and needs, inform the design of service delivery, and measure service outputs and outcomes. The author describes the development of a typology of the child protective services cases of one large public department of social services. To assist social work administrators develop and apply case classification schemes within their agencies, this typology is used to illustrate the following key conceptual and methodological issues: (1) reasons for case typologies: (2) identifying and selecting case attributes: (3) re-organizing and reducing the number of attributes: and (4) forming groups.
案例类型学有助于描绘服务对象的问题和需求，为服务提供的设计提供信息，并衡量服务产出和成果。作者描述了一个大型公共社会服务部门儿童保护服务案例类型学的发展情况。为了帮助社会工作管理人员在其机构内制定和应用案例分类方案，这种类型学被用来阐述以下关键的概念和方法问题：（1）案例类型学的原因；（2）确定和选择案例属性；（3）重新组织和减少属性数量；以及（4）形成分组。
