McMullan M
Health Care Financing Administration, Baltimore, MD 21244, USA.
Health Care Financ Rev. 1996 Fall;18(1):9-14.
This article provides examples of how the Health Care Financing Administration is providing Medicare and Medicaid beneficiaries with information that will allow them to become more active participants in decisions affecting their health and well-being. The article emphasizes how HCFA has incorporated a beneficiary-centered focus and social marketing techniques in its consumer information activities. The work described in this article represents a cross section of the innovative and excellent work being done by staff throughout the Agency and by our partners and agents in meeting the information needs of beneficiaries.
本文提供了一些实例,说明医疗保健财务管理局如何向医疗保险和医疗补助计划的受益人提供信息,使他们能够更积极地参与影响其健康和福祉的决策。本文强调了医疗保健财务管理局在其消费者信息活动中如何纳入以受益人为中心的重点和社会营销技巧。本文所述的工作代表了该机构全体工作人员以及我们的合作伙伴和代理人在满足受益人信息需求方面所做的创新和出色工作的一个横断面。