de Geus A
London Business School.
Harv Bus Rev. 1997 Mar-Apr;75(2):51-9.
What can explain the longevity gap between a company that survives for centuries--the Swedish company Stora, for example, which is more than 700 years old--and the average corporation, which does not last 20 years? A team at Royal Dutch/Shell Group explored that question. Arie de Geus, a retired Shell executive, writes about the team's findings and describes what he calls living companies-organizations that have beaten the high mortality rate of the average corporation. Many companies die young, de Geus argues, because their policies and practices are based too heavily on the thinking and language of economics. Their managers focus on producing goods and services and forget that the organization is a community of human beings that is in business--any business--to stay alive. In contrast, managers of living companies consider themselves to be stewards of a long-standing enterprise. Their priorities reflect their commitment to the organization's long-term survival in an unpredictable world. Like careful gardeners, they encourage growth and renewal without endangering the plant they are tending. They value profits the same way most people value oxygen: as necessary for life but not the purpose of it. They scuttle assets when necessary to make a dramatic change in the business portfolio. And they constantly search for new ideas. These managers also focus on developing people. They create opportunities for employees to learn from one another. Such organizations are suited for survival in a world in which success depends on the ability to learn, to adapt, and to evolve.
是什么导致了那些存续数百年的公司(比如瑞典的斯道拉公司,它已有700多年历史)与平均存续时间不到20年的普通公司之间存在寿命差距呢?荷兰皇家壳牌集团的一个团队探讨了这个问题。壳牌公司的退休高管阿里·德赫斯撰写了关于该团队研究结果的文章,并描述了他所称的“长寿公司”——即那些在普通公司高死亡率中存活下来的组织。德赫斯认为,许多公司夭折是因为它们的政策和做法过于依赖经济学思维和语言。这些公司的管理者专注于生产商品和服务,却忘记了组织是一个由人组成的社区,开展任何业务都是为了生存。相比之下,长寿公司的管理者将自己视为一家长期企业的管理者。他们的首要任务反映了他们致力于让组织在不可预测的世界中实现长期生存。他们就像细心的园丁,鼓励增长和更新,同时又不危及所照料的植物。他们重视利润的方式与大多数人重视氧气的方式相同:是生存所必需,但并非生存的目的。必要时,他们会处置资产,以实现业务组合的重大变革。而且他们不断寻求新想法。这些管理者还注重培养人才。他们为员工创造相互学习的机会。这样的组织适合在一个成功取决于学习、适应和发展能力的世界中生存。