Quinn M P, Freeman J, Humble C G
Veterans Health Administration's National Performance Data Resource Center Durham, NC, USA.
J Healthc Qual. 1997 Mar-Apr;19(2):27-32, 37. doi: 10.1111/j.1945-1474.1997.tb01176.x.
The Clinical Indicator Workbook is a computerized tool that allows users to develop measures of healthcare quality. The electronic workbook, which includes selected clinical indicators to measure various aspects of patient care and teaching examples, was developed by using a major word processing package and uses a point-and-click feature. Its distribution and installation are managed by a program that enables users to select one of three options: (a) installation of the required files and indicator documents, (b) duplication of material on two diskettes for future distribution within the user's facility, and (c) on-line help. Once the workbook is installed, users are able to copy and customize the indicators for use with interdisciplinary teams in clinical settings. A survey of initial users, who are, for the most part, quality managers in the Veterans Affairs system, indicated that they are satisfied with this tool overall.
《临床指标工作手册》是一种计算机化工具，可让用户制定医疗质量衡量标准。该电子工作手册利用一个主要的文字处理软件包开发而成，包含用于衡量患者护理各个方面的选定临床指标及教学示例，并具有点击功能。其分发和安装由一个程序管理，该程序允许用户选择以下三个选项之一：(a) 安装所需文件和指标文档；(b) 将材料复制到两张软盘上，以便日后在用户机构内分发；(c) 在线帮助。工作手册安装完成后，用户能够复制并定制这些指标，以供临床环境中的跨学科团队使用。对最初用户（大多数是退伍军人事务系统的质量管理人员）的一项调查表明，他们总体上对该工具感到满意。
