Slovensky D J, Morin B
University of Alabama, Birmingham, USA.
Qual Manag Health Care. 1997 Spring;5(3):72-9.
Simulation modeling offers several distinct gains in learning opportunities beyond traditional quality improvement tools. A simulation model captures complex, multivariate system components and replicates system operation in compressed time. The visual aspect enables workers to "see" the effect of proposed changes and thus eliminates much of the fear of failure typically associated with change. Most important, simulation permits design of a total solution, addressing interactions of all system components.
与传统的质量改进工具相比,模拟建模在学习机会方面有几个明显的优势。模拟模型能够捕捉复杂的多变量系统组件,并在压缩时间内复制系统运行情况。其可视化的特点使工作人员能够“看到”所提议变更的效果,从而消除了与变更通常相关的许多对失败的恐惧。最重要的是,模拟允许设计一个全面的解决方案,解决所有系统组件之间的相互作用。