疗养院的质量管控：以居民为导向的方法。
Managing for quality in a nursing home: a resident-directed approach.
作者信息
Richardson M, Fiedler F, Bond G, Keeran C V, McNees P, Ogden R
机构信息
Center on Disability Policy and Research, School of Public Health and Community Medicine, University of Washington, Seattle, WA, USA.
出版信息
Health Care Manag. 1997 Jun;3(1):31-8.
As the population ages, the need for nursing care services will increase. Consumer focus on quality of life as well as reduction of expenditures poses a major challenge to the traditional nursing home, which often reinforces dependent resident behavior. The authors propose various strategies for improving life satisfaction and functional status of residents as well as efficiency and productivity of staff.
随着人口老龄化，对护理服务的需求将会增加。消费者对生活质量的关注以及支出的减少给传统养老院带来了重大挑战，传统养老院往往强化了居民的依赖行为。作者提出了各种策略，以提高居民的生活满意度和功能状态，以及工作人员的效率和生产力。
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