Development of a pilot quality assessment tool for long-term care facilities.

Recently the demand to provide exceptional health care services has become of paramount importance. Facilities are competing with each other to provide to the public data which illustrates why one facility is superior to another. One area that has become important is demonstrating the performance of quality of care. The problem with proving the quality of services provided arises from the fact that defining quality as a single entity is difficult. Realizing this factor has created the need to define and measure quality of care in concrete ways. The intent of this research was to facilitate a technique to measure quality of care in long-term care facilities (LTCFs). This research resulted in the development of a pilot quality assessment tool to measure areas of care in LTCFs.