Trabin T, Kramer T, Daniels A, Freeman M A
Behav Healthc Tomorrow. 1997 Oct;6(5):37-9.
Consumer Reports style report cards are becoming commonplace in our industry and will emerge as a necessary component of 21st century behavioral healthcare. As a result, health plans and providers are increasingly required to invest in and maintain an infrastructure for comparative performance measurement and reporting. Policymakers and accrediting agencies must be careful to require reporting about the most cost-effective indicators in order to minimize the extra cost burden imposed upon health plans and providers by this effort. The Institute for Behavioral Healthcare's National Leadership Council evaluated "real life" performance indicators already in use in health plans, facility-based provider settings, community mental health centers, and behavioral group practices. This study shows which performance indicators are most worth measuring and those which are not, and why. Significant implications for policy and accrediting organizations, and for the behavioral healthcare field, are discussed.
消费者报告式的成绩单在我们这个行业正变得越来越普遍，并将成为21世纪行为健康护理的一个必要组成部分。因此，健康计划和服务提供者越来越需要投资并维护一个用于比较绩效衡量和报告的基础设施。政策制定者和认证机构必须谨慎要求报告最具成本效益的指标，以便将这项工作给健康计划和服务提供者带来的额外成本负担降至最低。行为健康护理研究所的国家领导委员会评估了健康计划、基于机构的服务提供者环境、社区心理健康中心和行为团体实践中已经在使用的“实际”绩效指标。这项研究表明了哪些绩效指标最值得衡量，哪些不值得，以及原因。文中还讨论了对政策和认证组织以及行为健康护理领域的重大影响。
