Willems S
Tulsa Regional Medical Center, OK, USA.
Top Health Inf Manage. 1998 Feb;18(3):32-9.
The article examines the use of statistical process control and performance improvement techniques in employee empowerment. The focus is how these techniques provide employees with information to improve their productivity and become involved in the decision-making process. Findings suggest that at one Mississippi hospital employee improvement has had a positive effect on employee productivity, morale, and quality of work.
本文探讨了统计过程控制和绩效改进技术在员工赋权中的应用。重点在于这些技术如何为员工提供信息，以提高他们的生产力并参与决策过程。研究结果表明，在密西西比州的一家医院，员工改进对员工生产力、士气和工作质量产生了积极影响。
