Schneider C F
Material Resource Center, Mercy Medical Center, Baltimore, MD, USA.
J Healthc Resour Manag. 1997 Nov;15(9):20-4.
There have been numerous articles written in detail regarding industrial-based supplier certification programs. These programs generally concentrate on suppliers of raw materials. After reviewing them, it is difficult to visualize how these programs could support the ambulatory or inpatient operations of a healthcare institution. The University of Maryland Medical Center, a 747-bed teaching hospital in Baltimore, took on the challenge to adapt the supplier certification program to support its healthcare institution. After months of struggle, a program emerged by expanding the Medical Center's current process management philosophy, to include its suppliers. Documentation from the program developed by the Medical Center indicates the level of supplier support has increased. Through this certification program, the supplier is aware of the Medical Center's expectations and needs. In turn, the Medical Center has become aware of how its internal processes can hinder the supplier's operation. The supplier certification program has provided a valuable communication conduit. This article covers a brief summation of the industrial-based supplier certification program and how the University of Maryland Medical Center has adapted the program to support all its operations.
已经有大量文章详细介绍了基于行业的供应商认证计划。这些计划通常集中于原材料供应商。在对它们进行审查之后，很难想象这些计划如何能够支持医疗机构的门诊或住院业务。马里兰大学医学中心是巴尔的摩一家拥有747张床位的教学医院，它接受了调整供应商认证计划以支持其医疗机构的挑战。经过数月的努力，通过扩展医学中心当前的流程管理理念以纳入其供应商，一个计划应运而生。医学中心制定的该计划文件表明供应商支持水平有所提高。通过这个认证计划，供应商了解了医学中心的期望和需求。反过来，医学中心也意识到其内部流程如何会阻碍供应商的运营。供应商认证计划提供了一个宝贵的沟通渠道。本文简要总结了基于行业的供应商认证计划，以及马里兰大学医学中心如何调整该计划以支持其所有业务。
