Goleman D
Healthc Forum J. 1998 Mar-Apr;41(2):36, 38, 76.
Aristotle once challenged man "to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way" (The Nicomachean Ethics). Daniel Goleman, Ph.D., a journalist for the New York Times, expands on this statement in his new book, "Emotional Intelligence." He defines emotional intelligence as the ability to rein in emotional impulses, to read another's innermost feelings and to handle relationships and conflict smoothly. This new model of intelligence puts emotions at the center of our aptitudes for living. Goleman asserts that these emotional aptitudes can preserve relationships, protect our health and improve our success at work. The following adaptation from "Emotional Intelligence" (Bantam Books, 1995) offers suggestions to managers and supervisors on how they can create a more cost-effective and healthier workplace for their employees by becoming more aware of their own emotional. intelligence.
“要对恰当的人、在恰当的程度、在恰当的时间、出于恰当的目的、以恰当的方式发怒”（《尼各马可伦理学》）。《纽约时报》记者丹尼尔·戈尔曼博士在他的新书《情商》中对这一观点进行了拓展。他将情商定义为控制情绪冲动、洞察他人内心感受以及顺利处理人际关系和冲突的能力。这种新的智力模式将情感置于我们生活能力的核心位置。戈尔曼断言，这些情感能力能够维护人际关系、保护我们的健康并提升我们在工作中的成功率。以下改编自《情商》（矮脚鸡图书公司，1995年）的内容，为经理和主管们提供了一些建议，告诉他们如何通过更加了解自身情商，为员工创造一个更具成本效益且更健康的工作场所。
