Verstraete A, van Boeckel E, Thys M, Engelen F
University Hospital, De Pintelaan, Gent, Belgium.
Int J Health Care Qual Assur Inc Leadersh Health Serv. 1998;11(1):27-30. doi: 10.1108/09526869810199629.
A multiple choice questionnaire was submitted to medical technologists in three medical laboratories, at varying times after obtaining an EN 45001 accreditation. A large majority (85-90 per cent) considered that their workload was increased by the accreditation process. In two laboratories, the technologists did not think that the accreditation process had improved the quality of the results. The major advantages were the fact that everything was traceable, that the technologists felt more sure about the procedures to follow, received more responsibilities and had a better knowledge of the tests they performed. The major disadvantages were the increased paperwork, discrepancies between the procedures and the reality, the fact that more attention is paid to the formalities than to the quality of the results and that the accreditation process decreased the adaptability. The number of advantages mentioned seemed to increase with the interval since the accreditation. A small majority of the technologists preferred working in an accredited laboratory than in a non accredited one.
在获得EN 45001认可后的不同时间，向三个医学实验室的医学技术人员发放了一份多项选择题问卷。绝大多数（85% - 90%）的人认为认可过程增加了他们的工作量。在两个实验室中，技术人员认为认可过程并未提高检测结果的质量。主要优点是所有事情都可追溯，技术人员对要遵循的程序更有信心，承担了更多责任，并且对所进行的检测有了更深入的了解。主要缺点是文书工作增加、程序与实际情况存在差异、过于注重形式而非结果质量，以及认可过程降低了适应性。自认可以来，提及的优点数量似乎随着时间间隔而增加。一小部分技术人员更喜欢在经过认可的实验室工作，而不是在未认可的实验室。
