Kiel J M
Duquesne University, Pittsburgh, PA, USA.
Health Care Superv. 1998 Jun;16(4):12-9. doi: 10.1097/00126450-199806000-00003.
Turnover in the health care industry is a major detriment to the delivery of cost-efficient, quality care. But by analyzing specific data on an ongoing basis, a manager can determine the rationale for turnover and implement measures to improve it. This article examines the issue of turnover based on three years of data from a medium-sized, long-term care facility. Specifically it will focus on what data were examined and what they revealed, how the organization responded to the data, and what was resultant to the organization. Managers can replicate these processes for improvement in their facility.
医疗保健行业的人员流动对提供经济高效的优质护理构成了重大损害。但是，通过持续分析特定数据，管理人员可以确定人员流动的原因并采取措施加以改善。本文基于一家中型长期护理机构三年的数据来研究人员流动问题。具体而言，它将关注所审查的数据及其揭示的内容、组织对数据的反应以及对组织产生的结果。管理人员可以复制这些流程以改善他们所在的机构。
