Khan U
Camden and Islington Community Health Services Trust.
Health Serv J. 1998 Apr 30;108(5602):32-3.
Although the NHS has some shining examples of public and user involvement, many still view it as an optional extra. Policy makers need to adopt a broader strategy for involving users, carers, staff and the wider public. Badly done public consultation will cause problems for policy makers, alienate participants and fuel public cynicism.
尽管英国国家医疗服务体系（NHS）有一些公众和用户参与的光辉典范，但许多人仍将其视为可有可无的额外事物。政策制定者需要采取更广泛的策略来让用户、护理人员、工作人员及广大公众参与进来。糟糕的公众咨询会给政策制定者带来问题，使参与者产生疏离感，并加剧公众的怀疑态度。
