Flower J
Physician Exec. 1998 May-Jun;24(3):56-8.
The idea of what is essential and what is peripheral is basic to all intelligent management of change. At the core of all our resistance to change is the fear that we will lose something of ourselves, something unrecoverable. "Touching ground"--gaining clarity on what we are truly about, and shaping our strategies around that core--is a key skill of the change master. What is the most important element in helping people deal with change? According to Roger Fritz, President of Leadership by Design, Inc., a St. Louis consulting firm, "Helping them recognize what's essential. There are two kinds of change: Technical change and profound change. A technical change asks you to learn something different. A profound change ask you to be someone different." Too often, we confuse the two and are met with resistance.
区分重要与次要的观念是应对变革的所有明智管理的基础。我们抗拒变革的核心原因是担心会失去自身某些无法挽回的东西。“触及本质”——明确我们真正在意的东西，并围绕这个核心来制定策略——是变革推动者的一项关键技能。帮助人们应对变革的最重要因素是什么？圣路易斯咨询公司“设计领导力公司”（Leadership by Design, Inc.）的总裁罗杰·弗里茨（Roger Fritz）表示：“帮助他们认清什么是至关重要的。变革有两种：技术变革和深度变革。技术变革要求你学习不同的东西。深度变革要求你成为不同的人。”我们常常将两者混淆，从而遭遇阻力。
