Cole E
J Am Soc Inf Sci. 1983 May;34(3):234-9. doi: 10.1002/asi.4630340311.
The emerging generation of office automation systems combines new and existing software and procedures. While managers may be able to select from a broad array of software tools, they may also be required to use certain others. This article discusses organization design as the context for office automation; mature computer-based systems as one application of organization design variables; and emerging office automation systems as another application of those variables. The article concludes that Management Information System models developed for mature systems may be helpful where the use of software application is required for the individual worker; diffusion of innovation models recently developed for computing systems may be helpful where the type of software is optional for the individual worker.
新一代的办公自动化系统融合了新的和现有的软件及程序。虽然管理者可以从众多软件工具中进行选择，但他们可能也需要使用其他特定的软件。本文将组织设计视为办公自动化的背景；将成熟的计算机系统视为组织设计变量的一种应用；将新兴的办公自动化系统视为这些变量的另一种应用。文章得出结论，为成熟系统开发的管理信息系统模型在个体工作者需要使用软件应用的情况下可能会有所帮助；最近为计算机系统开发的创新扩散模型在个体工作者可选择软件类型的情况下可能会有所帮助。
