Kearns K P, Hogg M
Hosp Health Serv Adm. 1988 Winter;33(4):521-30.
Health care organizations have been strongly encouraged to design and implement procedures to prevent the spread of HIV/AIDS in the workplace. The procedures will have a dramatic impact on the work habits of health care workers and may even challenge some dominant health care values. Therefore, precautionary procedures are likely to meet with mixed reactions and, perhaps, outright resistance from health care workers. This article identifies some plausible causes for employee resistance to precautionary procedures. After describing the dilemma in terms of competing values and conflicting objectives, some practical managerial strategies for reconciling differences and securing broad-based commitment to preventive policies and procedures are proposed.
医疗机构一直被大力鼓励设计并实施预防工作场所艾滋病毒/艾滋病传播的程序。这些程序将对医护人员的工作习惯产生巨大影响，甚至可能挑战一些主流的医疗价值观。因此，预防程序可能会引发不同的反应，医护人员或许还会直接抵制。本文指出了员工抵制预防程序的一些合理原因。在用相互冲突的价值观和目标描述了这一困境之后，提出了一些切实可行的管理策略，以调和分歧并确保对预防政策和程序的广泛支持。
