Levin S A, Kennedy A A
Group Pract J. 1989 May-Jun;38(3):39-48.
An Operations Improvement system developed by the New York City consulting firm APM, Inc., applies rational analytical processes to streamline daily operational tasks through a team-approach that is democratic and cost-effective. OI was explained in Part I in the March/April 1989 issue of the Group Practice Journal, Vol. 38 No. 2. The second part printed here provides specific group practice examples of application of the system and the results.
纽约市咨询公司APM公司开发的运营改进系统，通过一种民主且具有成本效益的团队方式，应用合理的分析流程来简化日常运营任务。1989年3/4月期《团体医疗杂志》第38卷第2期的第一部分对运营改进进行了阐述。此处刊载的第二部分提供了该系统应用的具体团体医疗实例及结果。
