Keele R L, Buckner K, Bushnell S
Health Care Strateg Manage. 1987 Sep;5(9):4-10.
As the number and complexity of stakeholders for health care organizations has increased, health care managers have become more aware of the ability of these groups to thwart or facilitate the implementation of strategic plans. Most stakeholder models have focused on identification of groups within the usual, global definition of affecting or being affected by an organization's actions. The authors argue that stakeholders management is critical to the implementation of strategic plans. They provide a narrower, more operationally useful stakeholder definition and present a framework for assessing the relative importance of each stakeholder for a given situation. The situational evaluation of stakeholders is critical to successful implementation of strategy.
随着医疗保健组织利益相关者的数量增加且复杂性提高，医疗保健管理者愈发意识到这些群体有能力阻碍或促进战略计划的实施。大多数利益相关者模型都聚焦于在影响或受组织行动影响这一通常的广义定义范围内识别群体。作者认为利益相关者管理对战略计划的实施至关重要。他们给出了一个更狭义、在操作上更有用的利益相关者定义，并提出了一个框架，用于评估在特定情况下每个利益相关者的相对重要性。对利益相关者进行情境评估对战略的成功实施至关重要。
