Harvey S H, Raider M C
Adm Soc Work. 1984 Summer;8(2):81-9. doi: 10.1300/J147v08n02_08.
The authors focus attention on administrator burnout, calling attention to the research on burnout among human services staff and noting parallels on the management level. Burnout, a kind of exhaustion resulting from the demands and drains in interactions with others, leads to physical and psychological symptoms and a need to separate from the stressing sources. Stressors contributing to administrator burnout are identified, and the implications of burnout for effective agency functioning are noted. Some preliminary suggestions for intervention into administrator burnout are provided.
作者将注意力集中在管理人员的职业倦怠上,提请人们关注关于人类服务人员职业倦怠的研究,并指出管理层面上的相似之处。职业倦怠是一种因与他人互动中的需求和消耗而产生的疲惫状态,会导致身体和心理症状,以及需要与压力源隔离开来。确定了导致管理人员职业倦怠的压力源,并指出了职业倦怠对机构有效运作的影响。还提供了一些干预管理人员职业倦怠的初步建议。