Data Strateg Benchmarks. 1998 Jan;2(1):4-8.
Innovative use of data enables ED to reduce X-ray cycle time, improve patient satisfaction. Here are the details of how a large urban hospital tapped its patient tracking system to identify operational problems that were jeopardizing patient satisfaction. The result: a revamped X-ray process that cuts cycle time by more than half, shorter LOS for all ED patients, and greater ED capacity.
创新性地使用数据使急诊科能够缩短X光检查周期时间，提高患者满意度。以下是一家大型城市医院如何利用其患者跟踪系统来识别危及患者满意度的运营问题的详细情况。结果是：改进后的X光流程将周期时间缩短了一半以上，所有急诊科患者的住院时间缩短，急诊科的接待能力增强。
