Conant G, Kleiner B H
Department of Management, School of Business Administration and Economics, California State University, Fullerton, USA.
Health Manpow Manage. 1998;24(2-3):114-8. doi: 10.1108/09552069810207079.
It has been said that managing change is a synonym for managing people through change. No other industry has experienced more change in the past ten years than the health-care industry. In order to regulate all this change, managers in health-care organizations must identify new ways to deal with the changes. The issues are as old as time: job satisfaction, cultural conflict, and compensation. This paper addresses each of these key issues with the following examples. A new nursing paradigm that was implemented at a hospital has significantly increased job satisfaction. This paper also takes a look at ways to manage cultural conflict in a diversified workforce. Finally, the results of a team approach to compensation are studied.
