May L
Great Ormond Street Hospital for Children, London.
Paediatr Nurs. 1999 Mar;11(2):21-3.
The traumatic effects of illness and hospitalisation on the child can be minimised with appropriate and effective communication, both with and from the child. When verbal communication is not possible, alternative means of communicating must be set up as soon as feasible, to establish a two-way channel, thus reducing the likelihood of misconceptions, misunderstandings, and unnecessary fears and frustrations.
通过与孩子进行适当且有效的沟通,无论是与孩子沟通还是让孩子参与沟通,疾病和住院对孩子造成的创伤影响都可以降到最低。当无法进行言语沟通时,必须尽快建立其他沟通方式,以建立双向渠道,从而减少误解、误会以及不必要的恐惧和挫折感产生的可能性。