Clawson J J, Sinclair B
Medical Priority Consultants, Inc., Salt Lake City, UT 84111, USA.
Prehosp Disaster Med. 1999 Apr-Jun;14(2):93-6.
Medical Miranda, also called Secondary Emergency Notification of Dispatch (SEND), is a low cost, effective, and welcome addition to emergency medical dispatching systems. The benefits are recognized by emergency medical dispatchers who receive feeder calls from associated public safety agencies that have trained both their field staff and call-takers in the Medical Miranda protocol.
The dispatchers would be more satisfied with feeder agencies that used the SEND protocol.
A survey was conducted and analyzed, taking advantage of a situation in which two agencies (one used SEND) fed calls to the same communication center.
Dispatchers were more satisfied with the information gained from the feeder agency that used the SEND protocol and believed that the officers and dispatchers of that agency had a far better understanding of the emergency medical dispatcher's needs.
When the emergency medical dispatcher does not talk directly with the reporting scene personnel or caller, Medical Miranda increases the usefulness of the information the dispatcher receives, helps the dispatcher better understand the reported medical emergency, and improves response appropriateness in emergency medical service (EMS) systems where responses routinely are prioritized.
医疗米兰达（Medical Miranda），也称为二次紧急调度通知（SEND），是紧急医疗调度系统中一项低成本、高效且受欢迎的补充措施。这些益处得到了紧急医疗调度员的认可，他们接收来自相关公共安全机构的转接电话，这些机构已对其现场工作人员和接听员进行了医疗米兰达协议方面的培训。
调度员会对使用SEND协议的转接机构更满意。
利用两个机构（其中一个使用SEND）向同一通信中心转接电话的情况进行了一项调查并进行分析。
调度员对从使用SEND协议的转接机构获得的信息更满意，并认为该机构的警官和调度员对紧急医疗调度员的需求有更好的理解。
当紧急医疗调度员不直接与报告现场的人员或呼叫者交谈时，医疗米兰达增加了调度员收到的信息的有用性，帮助调度员更好地理解报告的医疗紧急情况，并在紧急医疗服务（EMS）系统中提高响应的适当性，在这些系统中响应通常会被优先排序。
