Webb O J, Rogers L
IHC n2 Incorporated, Christchurch, New Zealand.
J Intellect Disabil Res. 1999 Dec;43 ( Pt 6):497-503. doi: 10.1046/j.1365-2788.1999.00233.x.
People with intellectual disability have considerable health needs and variable health care. The introduction of annual health screens for IHC residents in New Zealand resulted in some 73% of screened people requiring follow-up interventions. The introduction of the health screens raised a number of issues for management, staff, health professionals and clients who might subsequently be involved in an exercise of this type and magnitude. The importance of applying principles of management promoted by proponents of total quality management has been apparent throughout the whole exercise.
智障人士有大量的健康需求和多样化的医疗保健。新西兰为智力障碍者协会(IHC)的居民引入年度健康筛查后,约73%接受筛查的人需要后续干预。健康筛查的引入给管理部门、工作人员、医疗专业人员以及可能随后参与此类规模活动的客户带来了一系列问题。在整个活动过程中,应用全面质量管理支持者所倡导的管理原则的重要性显而易见。