Davidhizar R, Shearer R, Dowd S B
Bethel College, Mishawaka, IN 46545-5591, USA.
Semin Nurse Manag. 1999 Jun;7(2):81-5.
The authors describe the dynamics of change, barriers and resistance to change, and provide techniques for assisting staff cope with change. The nurse manager should provide support during change, intervene when change is a surprise, help staff find challenge in change, encourage staff to have courage and stamina while coping with change, and foster teamwork. Using these techniques enables the manager and staff to view change as a challenge and an opportunity rather than a threat.
作者描述了变革的动态过程、变革的障碍和阻力，并提供了帮助员工应对变革的技巧。护士长应在变革期间提供支持，在变革带来意外时进行干预，帮助员工在变革中找到挑战，鼓励员工在应对变革时具备勇气和耐力，并促进团队合作。运用这些技巧能使管理者和员工将变革视为一种挑战和机遇，而非威胁。
