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城市公共服务就业环境中攻击行为的发生率及对攻击风险的认知

Prevalence of assault and perception of risk of assault in urban public service employment settings.

作者信息

Riopelle D D, Bourque L B, Robbins M, Shoaf K I, Kraus J

机构信息

Southern California Injury Prevention Research Center, UCLA School of Public Health, Box 951722, Los Angeles, CA 90095-1772, USA.

出版信息

Int J Occup Environ Health. 2000 Jan-Mar;6(1):9-17. doi: 10.1179/oeh.2000.6.1.9.

DOI:10.1179/oeh.2000.6.1.9
PMID:10637532
Abstract

This study describes the prevalence and correlates of physical assaults, threats of assault, and workers' perceptions of safety in selected urban employment settings. Questionnaires were mailed to a random sample of 1,763 persons working at various jobs and sites throughout Los Angeles County. Workers were asked to describe their work environments, their perceptions of personal safety at work, and physical assaults and threats they had experienced. Three percent of the respondents reported being assaulted within the previous year and 14% reported being threatened within the previous 30 days. Younger workers, more educated workers, and those who worked with clients or patients were more likely to report assaults. Approximately one third of those who reported threats or assaults described the perpetrator(s) as clients, patients, or persons in legal custody, and one third described the perpetrator(s) as co-workers or supervisors. Fifty-two percent of the workers reported being concerned about their safety at work.

摘要

本研究描述了特定城市就业环境中身体攻击、攻击威胁以及工人对安全的认知的患病率及其相关因素。问卷被邮寄给洛杉矶县各地从事各种工作和在不同场所工作的1763人的随机样本。工人被要求描述他们的工作环境、他们对工作中个人安全的认知,以及他们所经历的身体攻击和威胁。3%的受访者报告在过去一年中遭受过攻击,14%的受访者报告在过去30天内受到过威胁。年轻工人、受教育程度较高的工人以及与客户或患者一起工作的人更有可能报告遭受攻击。报告受到威胁或攻击的人中,约三分之一将肇事者描述为客户、患者或被法律拘留的人,三分之一将肇事者描述为同事或主管。52%的工人报告担心自己在工作中的安全。

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引用本文的文献

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Workplace health and safety concerns in service organizations in the inner city.市中心服务机构中的工作场所健康与安全问题。
J Urban Health. 2004 Sep;81(3):489-97. doi: 10.1093/jurban/jth132.
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An epidemiological study of the magnitude and consequences of work related violence: the Minnesota Nurses' Study.一项关于工作场所暴力的规模及后果的流行病学研究:明尼苏达护士研究。
Occup Environ Med. 2004 Jun;61(6):495-503. doi: 10.1136/oem.2003.007294.