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尼日利亚一家三级医院针对医护人员的工作场所暴力研究。

A study on workplace violence against health workers in a Nigerian tertiary hospital.

作者信息

Ogbonnaya G U, Ukegbu A U, Aguwa E N, Emma-Ukaegbu U

机构信息

Department of Community Medicine, FMC Umuahia.

出版信息

Niger J Med. 2012 Apr-Jun;21(2):174-9.

PMID:23311186
Abstract

BACKGROUND

Workplace violence is a common phenomenon which cuts across all work settings. Its prevalence is particularly high in the health sector and adversely affected service delivery. However, in Nigeria there are limited data on the magnitude of the problem. In this study, we aim to describe the prevalence of workplace violence against health workers in a tertiary hospital located in Abia state, Nigeria.

METHODOLOGY

In this descriptive cross-sectional study, data was collected using self-administered questionnaires distributed to 395 health workers of the clinical services division of the hospital to assess their experience of workplace violence in the preceding year. The response of 303 was returned and analyzed.

RESULTS

Most (88.1%) of the respondents had experienced workplace violence with more than half (54.4%) of all violent incidents occurring in the wards. Psychological violence was more prevalent than physical violence. Verbal abuse (85.4%) was the most prevalent while sexual harassment (4.5%) was the least. Approximately one quarter (25.1%) of all the respondents had been physically assaulted in the preceding year. Patients and their relations were the main perpetrators of physical assault and threats. Senior colle agues were the main workplace bullies.

CONCLUSION

The prevalence of workplace violence was high in this hospital.

摘要

背景

工作场所暴力是一种普遍存在于所有工作环境中的现象。其在卫生部门的发生率尤其高,并对服务提供产生了不利影响。然而,在尼日利亚,关于该问题严重程度的数据有限。在本研究中,我们旨在描述尼日利亚阿比亚州一家三级医院针对医护人员的工作场所暴力发生率。

方法

在这项描述性横断面研究中,我们使用自行填写的问卷收集数据,这些问卷分发给该医院临床服务部门的395名医护人员,以评估他们上一年的工作场所暴力经历。共收回303份问卷并进行了分析。

结果

大多数(88.1%)受访者曾经历过工作场所暴力,其中超过一半(54.4%)的暴力事件发生在病房。心理暴力比身体暴力更为普遍。言语辱骂(85.4%)最为常见,而性骚扰(4.5%)最少见。约四分之一(25.1%)的受访者在前一年曾遭受身体攻击。患者及其家属是身体攻击和威胁的主要肇事者。资深同事是工作场所主要的霸凌者。

结论

该医院工作场所暴力的发生率很高。

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