Donald J
Mount Sinai Hospital, Toronto.
Can Oper Room Nurs J. 1999 Dec;17(4):17-27.
From data obtained in this study, the weak or negligible influences on the quality of worklife of OR nurses are: Organizational Structure Leadership, and Organizational Learning. Things that matter to OR nurses and that influence their quality of worklife are: Collaborative Decision-Making, Multiskilled Workers, Change, Organizational Culture, Locus of Control; and the most important influence of all- Teamwork. So, now when the question is asked "What Makes Your Day?" The answer is clear--at the end of the day, it all boils down to the most fundamental of all answers--People! People are involved in collaborative decision-making, multiskilled workers, change, organizational culture, locus of control, and teamwork. These People include the OR nurse, who is involved in collaborative decision-making and all the other items that affect your daily work environment. The people you collaborate with, the people you interact with in the organization, and the people that make up the team--you and everyone around you are responsible for that magic ingredient--Teamwork. What you say, what you do, and how you behave makes all the difference in the daily worklife of your colleagues. Each and every comment and interaction contributes to the efficiency and effectiveness of the team. Each and every day from this day forward, remember this--remember how important your role is in building a strong and effective team. At the recent AORN Congress, Joan Rivers shared a favourite saying with us: "The past is history, The future a mystery, Today is a gift from God, that is why it is called the present." Today is all that we really have--let us make the best of each and every day as we continue to respect and value each member of the team. Teamwork--our building block of the future--yours, mine, and every other member of the surgical team. Each member can make an enormous contribution--we only need to believe that the "best is yet to be--the best resides in me". Yes, we can do our part in making our workplace a good one. But we can only do so much. It's time for governments, administrators, and managers to examine the work environment, to identify the kinds of things that motivate nurses to get up in the morning and go to work, and what makes that workplace pleasant enough that they are happy to stay there. We are hearing about nursing shortages across Canada and the United States. Recruitment and retention strategies are returning to hospitals. Besides "sign-on" bonuses, it is time for governments and administrators to examine the culture of the workplace. Questions that must be answered: Are nurses included in decisions made? Do nurses have what they need to work with? Are they given a reasonable workload? Are nurses part of a team that values them and their unique contribution to patient care? In the words of Senator Lucie Pépin (1999): "We must turn our anger first, into passion, then into action. A hostile or unpleasant workplace must not be tolerated!" With confidence we must be assertive as we look to improve our work environment. Yes, we can do our part, but now it is time for the other stakeholders to pay attention!
从本研究获得的数据来看,对手术室护士工作生活质量影响微弱或可忽略不计的因素有:组织结构领导力和组织学习。对手术室护士至关重要且会影响其工作生活质量的因素有:协作决策、多技能员工、变革、组织文化、控制源;而最为重要的影响因素是——团队合作。那么,现在当有人问“什么成就了你的一天?”答案很明确——在一天结束时,一切都归结为所有答案中最根本的那个——人!人参与到协作决策、多技能员工、变革、组织文化、控制源以及团队合作之中。这些人包括参与协作决策的手术室护士以及所有其他影响你日常工作环境的因素。你与之协作的人、你在组织中与之互动的人以及构成团队的人——你和你周围的每个人都对那个神奇要素——团队合作负有责任。你所说的话、所做的事以及你的行为方式,在同事的日常工作生活中起着至关重要的作用。每一条评论和每一次互动都有助于提高团队的效率和效能。从今天起的每一天,都要记住这一点——记住你在打造一个强大且高效的团队中所扮演的角色有多重要。在最近的美国手术室注册护士协会年会上,琼·里弗斯与我们分享了一句她最喜欢的话:“过去已成历史,未来充满神秘,今天是上帝的礼物,这就是为什么它被称为当下。”我们真正拥有的只有今天——让我们在继续尊重和珍视团队每一位成员的同时,充分利用每一天。团队合作——我们未来的基石——你的、我的以及手术团队其他每一位成员的。每一位成员都能做出巨大贡献——我们只需要相信“最好的尚未到来——最好的存在于我心中”。是的,我们可以尽自己的一份力,让我们的工作场所变得更好。但我们能做的仅此而已。现在是政府、管理人员和经理们审视工作环境的时候了,要确定能激励护士清晨起床去上班的因素,以及是什么让那个工作场所足够宜人,让他们乐于留在那里。我们听闻加拿大和美国各地都存在护士短缺的情况。招聘和留用策略正在回归医院。除了“入职”奖金外,政府和管理人员是时候审视工作场所的文化了。必须回答的问题有:护士是否参与决策制定?护士是否拥有工作所需的东西?他们的工作量是否合理?护士是否属于一个重视他们及其对患者护理独特贡献的团队?用参议员露西·佩潘(1999年)的话说:“我们必须首先将愤怒转化为激情,然后转化为行动。绝不能容忍充满敌意或不愉快的工作场所!”在期待改善我们的工作环境时,我们必须满怀信心地坚定主张。是的,我们可以尽自己的一份力,但现在是其他利益相关者予以关注的时候了!