Antunes A V, Trevizan M A
Hospital de Clínicas de Uberlândia, Universidade Federal de Uberlândia.
Rev Lat Am Enfermagem. 2000 Jan;8(1):35-44. doi: 10.1590/s0104-11692000000100006.
The Quality Management has been used and it is a reality in the hospitals. Thus the authors comment about its importance for Nursing and analyse its utilization in a Nursing Service of a private hospital, with purpose to evaluate the implementation form, nurses' involvement and the Deming' Principles application. Data show that the implementation has brought good results, nurses are engaged in the process and the Deming's Principles have been utilized, adequate or inadequately.
质量管理已在医院得到应用且成为现实。因此,作者阐述了其对护理工作的重要性,并分析了它在一家私立医院护理服务中的应用情况,旨在评估实施形式、护士的参与度以及戴明原则的应用情况。数据表明,实施带来了良好的效果,护士参与到了这个过程中,并且戴明原则也已得到应用,无论应用得是否充分。