Ross A G, Zeballos J L, Infante A
Programa de Organización de Sistemas, Organización Panamericana de la Salud, Washington, D.C. 20037, USA.
Rev Panam Salud Publica. 2000 Jul-Aug;8(1-2):93-8. doi: 10.1590/s1020-49892000000700012.
Improving the quality of basic health services, together with the search for equity, efficiency, sustainability, and social participation, has been one of the guiding principles of health sector reform initiatives ever since the I Summit of the Americas was held in 1994. This article addresses some basic concepts, examines the status of quality control within health systems and services in Latin America and the Caribbean, and analyzes the most important trends observed in the Region in the establishment of quality assurance programs. Finally, ways of improving and monitoring quality continuously and sustainable are recommended.
自1994年美洲国家首脑会议召开以来，提高基本卫生服务质量，同时追求公平、效率、可持续性和社会参与，一直是卫生部门改革举措的指导原则之一。本文阐述了一些基本概念，审视了拉丁美洲和加勒比地区卫生系统及服务中的质量控制状况，并分析了该地区在建立质量保证计划方面观察到的最重要趋势。最后，建议了持续和可持续地改善及监测质量的方法。
