Kushniruk A W, Patel V L, Cimino J J
Cognitive Studies in Medicine: Centre for Medical Education, McGill University, Montreal, Quebec, Canada.
Proc AMIA Symp. 2000:443-7.
The advent of Internet-based information systems has provided unprecedented opportunity for the widespread access to medical information. However, issues related to the evaluation of such systems to ensure their usability, effectiveness and to assess their effect on the provider-patient relationship pose a considerable challenge. This paper describes a framework for the distance evaluation of web-based information technologies. The methods are described in the context of an ongoing evaluation of a system known as PatCIS, designed to be accessed by patients from home for obtaining health information, and for management of chronic diseases. We employ a multi-method approach that involves collection of a rich data set, including Web-based questionnaires, automatic logging of user activity and e-mail communication with users. Our work in evaluation design is influenced from research in the areas of cognitive science and the field of usability engineering which aims to characterize the interaction of users with information technologies.
基于互联网的信息系统的出现为广泛获取医学信息提供了前所未有的机会。然而，与评估此类系统以确保其可用性、有效性以及评估其对医患关系的影响相关的问题构成了相当大的挑战。本文描述了一个基于网络的信息技术远程评估框架。这些方法是在对一个名为PatCIS的系统进行持续评估的背景下描述的，该系统旨在供患者在家中访问以获取健康信息和管理慢性病。我们采用一种多方法途径，包括收集丰富的数据集，其中有基于网络的问卷、用户活动的自动记录以及与用户的电子邮件通信。我们在评估设计方面的工作受到认知科学领域和可用性工程领域研究的影响，这些研究旨在描述用户与信息技术之间的交互。
