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[住院精神科职业治疗的患者评估。报告的患者满意度的决定因素]

[Patient evaluation of inpatient psychiatric occupational therapy. Determinants of reported patient satisfaction].

作者信息

Schützwohl M, Olbrich R

机构信息

Universitätsklinikum Carl Gustav Carus der TU Dresden.

出版信息

Psychiatr Prax. 2000 Nov;27(8):401-5.

PMID:11140164
Abstract

OBJECTIVE

The present study, which falls back on data collected within an extensive evaluation of indoor psychiatric ergotherapy, aims at the investigation of the interaction between patients' satisfaction and patients' characteristics, duration of treatment, and patients' assessments of specific single treatment aspects.

METHODS

Fifty-eight inpatients assigned to three ergotherapeutic treatment programs were included into study. Assessments included--among others--a German version of the Client Satisfaction Questionnaire as well as a 74-items questionnaire on specific treatment aspects, such as perceived support, perceived practical orientation, and perceived personal problem orientation.

RESULTS

As expected, a high level of satisfaction with treatment was reported. Patients' satisfaction is correlated with some variables under study, such as patients' subjective well-being and patients' assessments of psychosocial and professional treatment aspects.

CONCLUSIONS

Findings indicate that--for the purpose of high patient satisfaction--ergotherapeutic treatment programs should distinguish themselves by supportive therapists, practical orientation, and personal problem orientation.

摘要

目的

本研究依托于在室内精神科职业治疗广泛评估中收集的数据,旨在调查患者满意度与患者特征、治疗时长以及患者对特定单一治疗方面的评估之间的相互作用。

方法

58名被分配到三个职业治疗项目的住院患者纳入研究。评估包括(但不限于)德文版的客户满意度问卷以及一份关于特定治疗方面的74项问卷,如感知到的支持、感知到的实践导向和感知到的个人问题导向。

结果

正如预期的那样,报告显示对治疗的满意度很高。患者满意度与一些研究变量相关,如患者的主观幸福感以及患者对心理社会和专业治疗方面的评估。

结论

研究结果表明,为了实现高患者满意度,职业治疗项目应以支持性的治疗师、实践导向和个人问题导向为特色。

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